Any organization looking to improve the bottom line and create an exceptional mobile experience for their field-based employees can transform existing enterprise applications into native mobile apps using Resonate. Optimized native mobile apps can be used for reporting real-time status from a remote field location, taking orders on site and dynamically changing scheduling, work orders and status updates.
Comprehensive secure mobile applications help field employees manage customer visits, orders and compete paperwork more efficiently while protecting sensitive data across a variety of mobile devices, optimizing efficiency on site while removing the paperwork burden back at the office. Through mobility, employees improve client interaction, submit orders faster and reduce paperwork burden.
With Resonate field efficiency is enhanced by dispatching work orders via a mobile device. A dispatched technician can receive notification on a smartphone or tablet device and then close the service request by touching native mobile boolean switches, radio buttons, drop-down menu selections, or custom pick boxes to report service action, entering completion date using the date picker. The service action and completion time is immediately transferred to the home office, eliminating paperwork, improving productivity and reducing cost. If network access is unavailable, data is securely stored on the local mobile device and automatically transferred when the network is reestablished and authentication approved.
Resonate enables no-programming optimized mobile access to existing enterprise applications, providing end to end business solutions that equip field personnel with everything they need to service customers from a mobile device – even when offline at a job site or on the road. From dispatch and routing, to completing work orders, managing invoices or door-to-door survey completion, Resonate optimizes mobile forms, empowering field personnel to get the job done faster, more efficiently and at a lower cost.
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